Privacy Policy

General

Social King provides Social Network Functionality, "the Service", to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

In General, any data collected by Social King is specifically for the purpose of:

Adding value to our customers
Optimizing and improving the App for Store Admins and their Shoppers

Shop Data

When a new Shopify Store installs the app, we save the Store URL. In addition, the Store Admin has the option to customize their Social Network experience by adding:

Custom Header Image
Custom Icon
Custom CSS Styling

Shopper Data

We save the Shopper Name & Email when a Shopper accesses the Shopper Admin area for the first time.

This can be when a shopper:

Creates their First Post
Creates their First Comment
Uploads their Profile Picture
Edits their Store Favorites and Bio

The purpose of saving Shopper Data is:

Show the Shopper Name and Profile Photo alongside the content they create
When any post or comment is approved, the shopper gets an email notification with a link to the approved content - thereby bringing them back to your site

Product Data

When a Store Admin chooses products to promote alongside a post, we save the relevant Product Data, including:

Product Image
Product Title
Product URL
Product Variants

Sitemap

A sitemap is auto-generated for the content generated on your Social Network, including:

Community Index Page
Post Pages (with their Comments)
Tag Pages
User Pages

Hence, we save all this data in reference to any given shop.

The sitemap is available at: https:{{your_domain_here}}/community/connect/sitemap

Google Analytics

When a new Shopify store creates an account, we generate a new Google Analytics Property on your behalf, and send usage metrics to that property.

The purpose of this usage collection is:

a) to improve the product for future iterations by providing metrics to store owners

b) studying popular features

c) measuring engagement of shoppers

d) counting the amount of clicks on products promoted within the user-generated content

e) Measure Click-Through Rate (CTR) on Promoted Products within User-Generated Posts (i.e. what percentage of users that read a given post clicked unto a related product)

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@socialking.app